DECD Commissioner: COVID-19 Business Complaint Form Provides Data But No Clear Direction

Connecticut’s COVID-19 business complaint form went live in May when the state began to reopen. The online form allows people to report a business for violating or failing to enforce state-ordered COVID safety rules.

The website is overseen by the Department of Economic and Community Development. I spoke with David Lehman, who is the department’s commissioner, about why the state felt the need to create the website and how they are using the information that’s being collected.

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